Join Our Team
Looking for an exciting career opportunity? Consider joining our Phillips Place community!
Our retailers and restaurants are now hiring.
This list will be updated regularly to show current, open positions around the center.
Please contact individual retailers directly to apply.
Careers
LoveShackFancy - Full-Time Stock Associate
Description
ABOUT LOVESHACKFANCY
LoveShackFancy began in 2013 with a beach-to-ballroom hand-dyed halter dress that founder and creative director Rebecca Hessel Cohen made for her bridal party. Over time, that one article of clothing, created to celebrate love, has turned into a world filled with all things romantic, dreamy and drenched in optimism — from clothing to tabletop, bedding, swim, ski, travel accessories, shoes and more.
ROLE OVERVIEW
LoveShackFancy looking for a talented and creative individual that is incredibly hard-working, highly motivated, organized and efficient, adaptable, energetic, professional, collaborative, supportive, a great communicator, and with an overall great work ethic.
KEY RESPONSIBILITIES
• Receiving incoming shipments, processing and making sure all stock is accurately scanned in and report on discrepancies
• Assisting store associates with retrieving stock
• Organization of the stock
• Transferring units throughout stores and the warehouse
• Handling stock checks
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
SKILLS, QUALITIES & BEHAVIORS
Must have fashion knowledge and experience
Must have clear understanding of the LoveShackFancy brand and aesthetic and have an amazing eye for fashion merchandising
Must be detail-oriented and possess excellent organizational skills
Must have strong interpersonal and communication skills
Must be able to work well in a fast-paced environment
Ability to multi-task and work simultaneously with different departments
To apply, email your resume to Laura.Sheppard@loveshackfancy.com.
J.McLaughlin - Full-Time Sales Associate
Why J.McLaughlin?
J. McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town’s color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement.
Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community.
The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.
Overview
J. McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being
“local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop.
We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers.
About The Role
Essential Functions:
• Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities
- Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities
- Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client
- Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives
Additional Job Responsibilities
- Support the store manager with operations by completing daily tasks and maintaining areas of responsibility
- Help create and maintain a culture of kindness that is client and team focused
- Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients
- Utilize selling techniques to help overcome objectives and close a sale
- Understand sales plans, key metrics, and how they contribute to the store’s overall success
- Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer
- Effectively use the POS system to collect accurate information and provide exemplary customer service
- Plan and prioritize daily tasks and ensure the customer is the top priority
- Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards
- Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner
- Effectively communicate with customers, supervisors, peers, and other stores teams
- Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships
- Assist in the execution all direction from Retail Operations and the Corporate Office
- Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment
- Understand and adhere to company policies and procedures and standards of professionalism
- Assist with opening and closing procedures and perform other key holder duties in the absence of management.
Skills & Requirements
What we are looking for
- High School Diploma or GED required
- Previous retail or customer service experience preferred
- Team player with strong communication and interpersonal skills
- Proven track record achieving sales goals and takes accountability for results
- Positive and self-motivated to win every customer
- Consistently demonstrate accountability, reliability, and professionalism
- High energy and results driven
- Adapts positively to change and has strong problem-solving skills
- Ability to multi-task, while keeping the customer the top priority
- Able to work various shifts, including weekends and holidays
- Comfortable standing for long periods of time; must be able to lift up to 30 pounds
Equal Opportunity
J. McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Taylor Richards & Conger - Sales Support Intern
Company Description
For 40 years, Taylor Richards & Conger has been a trusted destination for discerning clients, providing the most notable and finest quality men’s lines in the industry. Their curated collection features premium American and European brands including Zegna, Brunello Cucinelli, Canali, and Isaia, earning them a reputation for excellence through exquisite selection and outstanding customer service as a leading retailer in fine menswear and bespoke fashion solutions.
Role Description
This is an opportunity for a part-time, on-site Internship role located in Charlotte, NC that can lead to a full-time position upon completion. As a Sales Support Intern, you will assist with various tasks such as managing sales operations, ensuring customer satisfaction, and providing exceptional customer service. Day-to-day responsibilities include responding to customer inquiries, processing sales transactions, assisting with stock replenishment, organizing and maintaining special order information, helping maintain a clean and organized work space, building connections and developing relationships with clients, assisting our e-commerce and social media manager as needed, and supporting the sales team with administrative tasks.
Qualifications
* Excellent customer service and customer satisfaction skills
* Strong communication skills
* Proficiency in sales operations and managing sales processes
* Strong analytical skills for problem-solving and decision-making
* Ability to work collaboratively with the sales team and independently
* Bachelor’s degree in Retail, Fashion Merchandising, Business, Marketing, or a related field is a plus
* Previous experience in retail or sales support is beneficial
Please include a cover letter and resume in your application. Email lillian@trcstyle.com with any questions.
J.Crew - Sales Associate
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.
Job Responsibilities
- Drive sales by exceeding selling and service expectations.
- Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.
- Assist in store tasks—our customers should always see us at our best.
- Share feedback, insights and ideas with the management team.
- Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
- Make the best first impression—smile, welcome and connect with customers authentically.
- Love the brand and have a great fashion aesthetic.
- Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
- Bring your best to everything you do and achieve your goals.
- Are flexible, and ready to have fun along the way.
- Leverage technology, while also knowing that devices don’t dominate the dialogue.
- Build productive relationships with everyone on the team and always respect each other.
- Are at least 18 years old.
- Are available when we are busy, including: nights, weekends and holidays.
- Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
- Can regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back –volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $13.50 – $15.52
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
J.Crew - Full-Time Assistant Manager
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As an Assistant Manager, you are a key member of the leadership team. You’re responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.
Job Responsibilities
- Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
- Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
- Lead fit sessions that enhance product knowledge and fuel a style obsession.
- Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
- Ensure the team is always on track to make their goals and exceed customer expectations.
- Own the selling floor and ensure that the right people are in the right place at the right time.
- Be ready to step in for another manager as needed.
- Plan and execute local events that tie to the community and fuel incremental traffic and sales.
- Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
- Love our brand, customers and teams.
- Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
- Have a track record of setting and achieving goals.
- Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
- Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
- Have a high school diploma or equivalent combo of education and experience.
- Have 2 or more years of experience with similar scope, specialty retail preferred.
- Communicate effectively and confidently.
- Process information and operate store systems accurately.
- Are available when we are busy, including: nights, weekends and holidays.
- Are adept with technology and apps and familiar with industry-related blogs and feeds.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
- Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back –volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions*
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 – $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
J.Crew - Full-Time Associate Manager
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As a full-time Associate Manager, you are a key member of the leadership team. You are responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. While you will own a key area of the business, you will also be expected to step into other team members’ shoes seamlessly when needed to keep everything running smoothly.
Job Responsibilities
- Start each shift with a high energy “we will win” vibe that ignites the team.
- Ensure the team is always on track to make their goals and exceed customer expectations.
- Ensure associates are connecting with customers authentically.
- Know what’s happening in the social space and keep the team connected.
- Ensure the team has proper training and shadowing and uses existing tools and resources consistently.
- Come up with innovative and unique ways to engage the community and build loyalty through events.
- Can step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylinders.
- Prioritize “need to do” over “nice to do” and drive initiatives to completion thoroughly and swiftly.
- Can step into the Store Director role if need be and knows the right thing to do.
- Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
- Love our brand, customers and teams.
- Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
- Have a track record of setting and achieving goals.
- Enjoy working hard and always see things through from start to finish.
- Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
- Value diverse points of view and encourage speaking up with new ideas.
- Have a high school diploma or equivalent combo of education and experience.
- Have 4 or more years of management experience with similar scope.
- Communicate effectively and confidently.
- Process information and operate store systems accurately.
- Are available when we are busy, including: nights, weekends and holidays.
- Are adept with technology and apps and familiar with industry-related blogs and feeds.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
- Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back –volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions*
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $24.00 – $30.00
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
rag & bone - Store Manager
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.
Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.
The Role
The Store Manager is responsible for representing the brand by embodying the rag and bone culture, customer experience, and lifestyle. They are responsible for managing the operational execution of the store, ensuring exceptional customer experiences, and driving profitable top-line sales growth. Additionally, they coach and develop all associates and managers while creating an environment in which all team members are able to collaborate in order to consistently deliver best in class customer experiences.
What You’ll Do
- Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same
- Demonstrate the ability to perform and train staff on all store operations tasks from register to stock room
- Ensure cash handling and register procedures are maintained and executed
- Ensure integrity of payroll procedures and store scheduling
- Delegate appropriately to ensure efficiency of store operations and to develop team members
- Coach and develop retail associates to meet store goals
- Lead the recruitment, onboarding, training and development of all staff
- Provide regular feedback, coaching and counseling on performance
- Resolve all People and employee issues in a timely and effective manner, partnering with the People Team and Field Leaders, as required
- Partner with the People Team to process new hire paperwork, status changes, departures, and all other people admin processes
- Build a candidate pipeline via networking and interviewing
- Identify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunities
- Analyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goals
- Ability to build customer loyalty; grow and manage clientele
- Maintain product knowledge and ensure delivery of this information to staff
- Encourage and recognize opportunities for team selling
- Understand and exemplify the rag & bone brand philosophy and lifestyle
- Work closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trends
- Consistently act within core values of rag & bone
- Model and teach store associates to support a positive client-centric environment
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Rules we live by | Rules you live by
- The Customer Rules – Minimum of 5 years of prior work experience in specialty retail with 3+ years in a management role
- Be a Good Human – Be original, be authentic
- Have No Fear – Innovate, solve problems
- Own Every Decision – Work together, get results
- Quality Matters – Be disciplined, be competitive
- Make Shit Happen
Benefits
- Clothing Allowance
- Generous Employee Discount
- Commission Eligible
- Paid Time Off
- Medical, dental, vision and ancillary benefits
- Membership to Calm and access to other wellness benefits
- 401k
- Paid Parental Leave
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
RH Charlotte - Associate Gallery Leader
Qualifications
- We are looking for someone who not only has a strong eye for design and a deep understanding of the art world, but also possesses exceptional leadership skills and a customer-centric mindset
Responsibilities
- As a Gallery Leader, you will play a crucial role in curating and managing our gallery space, creating a visually stunning and inviting environment for our customers
- Curate and manage the gallery space to ensure a visually stunning and inviting environment for customers
- Lead a team of gallery associates, providing guidance, mentorship, and support to ensure a cohesive and high-performing team
- Develop and implement strategies to drive sales and increase customer engagement within the gallery
- Stay up-to-date with trends and developments in the art and design world, using this knowledge to inform the gallery’s offerings and displays
- Collaborate with the buying team to select and acquire new art pieces and furnishings for the gallery
- Utilize strong customer service skills to provide an exceptional shopping experience for all customers
- Maintain and track inventory levels, ensuring that the gallery is well-stocked and visually appealing at all times
- Build and maintain relationships with artists, designers, and other industry professionals to keep the gallery’s offerings fresh and unique
- Oversee and manage the gallery’s budget, ensuring all expenses are within budget and aligned with company goals
- Train and develop gallery associates on art and design knowledge, sales techniques, and customer service skills
- Collaborate with marketing and PR teams to promote the gallery and its events
- Handle any customer inquiries, concerns, or complaints in a professional and timely manner
- Ensure compliance with all company policies and procedures, as well as local regulations
- Continuously strive to elevate the gallery’s offerings and customer experience by identifying and implementing improvements and new initiatives
Job description
Are you a creative and knowledgeable individual with a passion for art and design? Do you have a natural ability to lead and inspire others? If so, then we have an exciting opportunity for you as a Gallery Leader at Restoration Hardware. As a Gallery Leader, you will play a crucial role in curating and managing our gallery space, creating a visually stunning and inviting environment for our customers. We are looking for someone who not only has a strong eye for design and a deep understanding of the art world, but also possesses exceptional leadership skills and a customer-centric mindset. Join our team and help us elevate the world of home decor and furnishings.
Curate and manage the gallery space to ensure a visually stunning and inviting environment for customers.
Lead a team of gallery associates, providing guidance, mentorship, and support to ensure a cohesive and high-performing team.
Develop and implement strategies to drive sales and increase customer engagement within the gallery.
Stay up-to-date with trends and developments in the art and design world, using this knowledge to inform the gallery’s offerings and displays.
Collaborate with the buying team to select and acquire new art pieces and furnishings for the gallery.
Utilize strong customer service skills to provide an exceptional shopping experience for all customers.
Maintain and track inventory levels, ensuring that the gallery is well-stocked and visually appealing at all times.
Build and maintain relationships with artists, designers, and other industry professionals to keep the gallery’s offerings fresh and unique.
Oversee and manage the gallery’s budget, ensuring all expenses are within budget and aligned with company goals.
Train and develop gallery associates on art and design knowledge, sales techniques, and customer service skills.
Collaborate with marketing and PR teams to promote the gallery and its events.
Handle any customer inquiries, concerns, or complaints in a professional and timely manner.
Ensure compliance with all company policies and procedures, as well as local regulations.
Continuously strive to elevate the gallery’s offerings and customer experience by identifying and implementing improvements and new initiatives.
Restoration Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
RH Charlotte - Trade Consultant
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
RH is seeking a Trade Consultant with an entrepreneurial spirit and passion for building a thriving trade business. This role is expected to deliver first-class service to our client and our teams, creating a luxury experience.
Your Responsibilities
- Live Our Vision, Values and Beliefs every day
- Represent the RH brand through polished communication, personal appearance and professionalism
- Work in partnership with the Residential Trade Leader to grow the interior design trade business
- Qualify and educate potential design and trade clientele through consultations, site visits, assisting with design development, internal coordination of services and product installations
- Provide product expertise and elevated service
- Maintain a strong interest in the luxury and design industry and support the visual and Quality standards within the Gallery
Our Requirements
- Experience in a high-end interior design showroom
- Strategic, highly organized and results-oriented
- Commitment to Quality with exceptional attention to detail
- Possess an entrepreneurial spirit and a passion for building a thriving trade business
- Proficiency with Mac Operating System, Microsoft Office and Google Applications
Our Physical Requirements
- Must have clean driving record (MVR) and current driver’s license
- Ability to travel locally or out of state
- Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques
- Ability to maneuver effectively around Gallery floor, stock room and office
- Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual’s experience, qualifications, and the geographic location of the role.
RH Charlotte - Interior Design Consultant
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
Design Consultants play an integral role in providing luxury service by assessing the needs of walk-in clientele in the RH Gallery. They will work in collaboration and partnership with RH Interior Design to ensure the clients’ design needs are met and their expectations exceeded. Our Design Consultants are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Provide a luxury experience for RH clientele through product expertise and elevated service
- Qualify and educate potential clients on services offered by RH Interior Design
- Own all phases of the client experience from initial contact through product delivery
- Grow and maintain a strong client base
- Ensure fiscal goals are achieved
- Represent the RH lifestyle brand through communication, personal appearance and professionalism
- Maintain a strong interest in the luxury and Design industry
- Support visual and quality standards within the Gallery
OUR REQUIREMENTS
- Experience within a Design firm or high-end furniture and luxury retail preferred
- Art, Architecture or Interior Design and relevant experience preferred
- People and relationship driven
- Strategic and mental agility
- Highly organized
- Collaborative
- Results-oriented
- Excellent verbal and written communication skills
- Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
PHYSICAL REQUIREMENTS
- Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
- Ability to maneuver effectively around Gallery floor, stock room and office
- Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
- Licensed to drive preferred
- Ability to travel locally or out of state