Join Our Team
Looking for an exciting career opportunity? Consider joining our Phillips Place community!
Our retailers and restaurants are now hiring.
This list will be updated regularly to show current, open positions around the center.
Please contact individual retailers directly to apply.
Careers
Taylor Richards & Conger - Full-Time Sales Associate
rag & bone - Part-Time Sales Specialist
About the Brand
From their origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to themselves, even when that truth sets them apart from the mainstream.
Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with the rag & bone brand. An inclusive environment at rag & bone upholds their original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future
The Role
The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.
Please also note, Sales Specialists at full-price store locations are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.
What You’ll Do
- Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
- Meet store and metric goals
- Emulate the brand aesthetic and embody and strong sense of fashion
- Ensure brand mission is brought to life and introduced to everyone that walks into our store
- Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
- Maintain a knowledge and understanding of all policies and procedures
- Assist with inventory and stock management
- Accurately process Point of Sale transactions
- Consistently act within the core values of rag & bone
- Identify opportunities to support the team in delivering best in class customer service
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Rules we live by | Rules you live by
- The Customer Rules – Prior work experience in a client centric, sales environment
- Be a Good Human – Be original, be authentic
- Have No Fear – Innovate, solve problems
- Own Every Decision – Work together, get results
- Quality Matters – Be disciplined, be competitive
- Make S**t Happen
Availability Requirements
The Sales Specialist role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided.
Benefits
- Clothing Allowance
- Generous Employee Discount
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Veronica Beard - Part-Time Stock Associate
ABOUT VERONICA BEARD
Sisters-in-law married to brothers, Veronica Miele Beard and Veronica Swanson Beard cofounded the company in 2010. With two perspectives and one vision, the Veronicas have created a collection of cool classics that speak to today’s multifaceted, multitasking woman.
VB believes that a dream wardrobe has to work for a multifaceted, layered life, so they design a uniform of cool classics as versatile as a woman’s day is, taking her through every occasion. VB believes that quality should never be compromised.
Veronica Beard is committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, Veronica Beard firmly believes that there is strength in diversity. They seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
OVERVIEW
The Stock Associate is responsible for supporting the selling process and the basic operations of the store, by contributing to the customers’ exceptional shopping experience through greeting, stock, care, fitting room control, process basic transactions promptly and accurately, and ensuring the backroom is organized and running in an effective, productive and safe manner.
RESPONSIBLITIES
• Welcomes customers and sets the tone for a friendly, professional shopping experience
• Assists in running the fitting room and “go backs”
• Handles customers sales transactions promptly and efficiently
• Maintains a clean and visually appealing cash wrap area at all times (i.e. display cases, earring fixtures, clutter-free, etc.)
• Produces work that is thorough, accurate and neat
• Maintains the backroom in an orderly and efficient manner; ensures freight is processes in a timely and efficient manner
• Ensures merchandise is delivered to the sales floor in a timely manner, fills in merchandise on the sales floor from the back room as well as a fitting room area
• Controls inventory and shrink losses according to company standards
MERCHANDISING/HOUSEKEEPING
• Maintains displays, fills in merchandise on sales floor
• Assists in maintaining cleanliness of the wrap desk area
• Processes merchandise shipments
• Straightens, cleans and helps maintain the store and backroom areas
MISCELLANEOUS
• Understands and follows all company policies and procedures
• Adheres to company guidelines of dependability, including attendance and requirements
• Maintains a professional appearance whenever on the shop floor
• Completes other duties assigned by store management
• Attends Store Meetings
• Comfortable with being on camera for social media purposes (both stills and video)
OTHER SKILLS and ABILITIES
• Good verbal and communication skills
• Good observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
PHYSICAL DEMANDS
• Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
• Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
• Reaching above or below shoulder level
WORK ENVIRONMENT
• Maintains a friendly, positive, and professional behavior/conduct at all times
• Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
REQUIREMENTS
• Retail experience preferred
• Ability to work flexible schedule including nights and weekends
• High School education or equivalent
To apply, email your resume to phoebe.mount@veronicabeard.com.
RH Charlotte - Trade Consultant
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
RH is seeking a Trade Consultant with an entrepreneurial spirit and passion for building a thriving trade business. This role is expected to deliver first-class service to our client and our teams, creating a luxury experience.
Your Responsibilities
- Live Our Vision, Values and Beliefs every day
- Represent the RH brand through polished communication, personal appearance and professionalism
- Work in partnership with the Residential Trade Leader to grow the interior design trade business
- Qualify and educate potential design and trade clientele through consultations, site visits, assisting with design development, internal coordination of services and product installations
- Provide product expertise and elevated service
- Maintain a strong interest in the luxury and design industry and support the visual and Quality standards within the Gallery
Our Requirements
- Experience in a high-end interior design showroom
- Strategic, highly organized and results-oriented
- Commitment to Quality with exceptional attention to detail
- Possess an entrepreneurial spirit and a passion for building a thriving trade business
- Proficiency with Mac Operating System, Microsoft Office and Google Applications
Our Physical Requirements
- Must have clean driving record (MVR) and current driver’s license
- Ability to travel locally or out of state
- Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques
- Ability to maneuver effectively around Gallery floor, stock room and office
- Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual’s experience, qualifications, and the geographic location of the role.
RH Charlotte - Interior Design Consultant
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned with what’s right, rather than who’s right.
Design Consultants play an integral role in providing luxury service by assessing the needs of walk-in clientele in the RH Gallery. They will work in collaboration and partnership with RH Interior Design to ensure the clients’ design needs are met and their expectations exceeded. Our Design Consultants are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Provide a luxury experience for RH clientele through product expertise and elevated service
- Qualify and educate potential clients on services offered by RH Interior Design
- Own all phases of the client experience from initial contact through product delivery
- Grow and maintain a strong client base
- Ensure fiscal goals are achieved
- Represent the RH lifestyle brand through communication, personal appearance and professionalism
- Maintain a strong interest in the luxury and Design industry
- Support visual and quality standards within the Gallery
OUR REQUIREMENTS
- Experience within a Design firm or high-end furniture and luxury retail preferred
- Art, Architecture or Interior Design and relevant experience preferred
- People and relationship driven
- Strategic and mental agility
- Highly organized
- Collaborative
- Results-oriented
- Excellent verbal and written communication skills
- Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
PHYSICAL REQUIREMENTS
- Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
- Ability to maneuver effectively around Gallery floor, stock room and office
- Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
- Licensed to drive preferred
- Ability to travel locally or out of state
J.McLaughlin - Full-Time Sales Associate
Why J.McLaughlin?
J. McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town’s color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement.
Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community.
The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.
Overview
J. McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being
“local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop.
We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers.
About The Role
Essential Functions:
• Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities
- Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities
- Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client
- Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives
Additional Job Responsibilities
- Support the store manager with operations by completing daily tasks and maintaining areas of responsibility
- Help create and maintain a culture of kindness that is client and team focused
- Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients
- Utilize selling techniques to help overcome objectives and close a sale
- Understand sales plans, key metrics, and how they contribute to the store’s overall success
- Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer
- Effectively use the POS system to collect accurate information and provide exemplary customer service
- Plan and prioritize daily tasks and ensure the customer is the top priority
- Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards
- Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner
- Effectively communicate with customers, supervisors, peers, and other stores teams
- Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships
- Assist in the execution all direction from Retail Operations and the Corporate Office
- Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment
- Understand and adhere to company policies and procedures and standards of professionalism
- Assist with opening and closing procedures and perform other key holder duties in the absence of management.
Skills & Requirements
What we are looking for
- High School Diploma or GED required
- Previous retail or customer service experience preferred
- Team player with strong communication and interpersonal skills
- Proven track record achieving sales goals and takes accountability for results
- Positive and self-motivated to win every customer
- Consistently demonstrate accountability, reliability, and professionalism
- High energy and results driven
- Adapts positively to change and has strong problem-solving skills
- Ability to multi-task, while keeping the customer the top priority
- Able to work various shifts, including weekends and holidays
- Comfortable standing for long periods of time; must be able to lift up to 30 pounds
Equal Opportunity
J. McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Taylor Richards & Conger - Sales Support Intern
Company Description
For 40 years, Taylor Richards & Conger has been a trusted destination for discerning clients, providing the most notable and finest quality men’s lines in the industry. Their curated collection features premium American and European brands including Zegna, Brunello Cucinelli, Canali, and Isaia, earning them a reputation for excellence through exquisite selection and outstanding customer service as a leading retailer in fine menswear and bespoke fashion solutions.
Role Description
This is an opportunity for a part-time, on-site Internship role located in Charlotte, NC that can lead to a full-time position upon completion. As a Sales Support Intern, you will assist with various tasks such as managing sales operations, ensuring customer satisfaction, and providing exceptional customer service. Day-to-day responsibilities include responding to customer inquiries, processing sales transactions, assisting with stock replenishment, organizing and maintaining special order information, helping maintain a clean and organized work space, building connections and developing relationships with clients, assisting our e-commerce and social media manager as needed, and supporting the sales team with administrative tasks.
Qualifications
* Excellent customer service and customer satisfaction skills
* Strong communication skills
* Proficiency in sales operations and managing sales processes
* Strong analytical skills for problem-solving and decision-making
* Ability to work collaboratively with the sales team and independently
* Bachelor’s degree in Retail, Fashion Merchandising, Business, Marketing, or a related field is a plus
* Previous experience in retail or sales support is beneficial
Please include a cover letter and resume in your application. Email lillian@trcstyle.com with any questions.
J.Crew - Sales Associate
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.
Job Responsibilities
- Drive sales by exceeding selling and service expectations.
- Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.
- Assist in store tasks—our customers should always see us at our best.
- Share feedback, insights and ideas with the management team.
- Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
- Make the best first impression—smile, welcome and connect with customers authentically.
- Love the brand and have a great fashion aesthetic.
- Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
- Bring your best to everything you do and achieve your goals.
- Are flexible, and ready to have fun along the way.
- Leverage technology, while also knowing that devices don’t dominate the dialogue.
- Build productive relationships with everyone on the team and always respect each other.
- Are at least 18 years old.
- Are available when we are busy, including: nights, weekends and holidays.
- Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
- Can regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back –volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $13.50 – $15.52
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
J.Crew - Full-Time Assistant Manager
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As an Assistant Manager, you are a key member of the leadership team. You’re responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.
Job Responsibilities
- Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
- Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
- Lead fit sessions that enhance product knowledge and fuel a style obsession.
- Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
- Ensure the team is always on track to make their goals and exceed customer expectations.
- Own the selling floor and ensure that the right people are in the right place at the right time.
- Be ready to step in for another manager as needed.
- Plan and execute local events that tie to the community and fuel incremental traffic and sales.
- Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
- Love our brand, customers and teams.
- Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
- Have a track record of setting and achieving goals.
- Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
- Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
- Have a high school diploma or equivalent combo of education and experience.
- Have 2 or more years of experience with similar scope, specialty retail preferred.
- Communicate effectively and confidently.
- Process information and operate store systems accurately.
- Are available when we are busy, including: nights, weekends and holidays.
- Are adept with technology and apps and familiar with industry-related blogs and feeds.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
- Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back –volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions*
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 – $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
J.Crew - Full-Time Associate Manager
Our Story
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.
Job Summary
As a full-time Associate Manager, you are a key member of the leadership team. You are responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. While you will own a key area of the business, you will also be expected to step into other team members’ shoes seamlessly when needed to keep everything running smoothly.
Job Responsibilities
- Start each shift with a high energy “we will win” vibe that ignites the team.
- Ensure the team is always on track to make their goals and exceed customer expectations.
- Ensure associates are connecting with customers authentically.
- Know what’s happening in the social space and keep the team connected.
- Ensure the team has proper training and shadowing and uses existing tools and resources consistently.
- Come up with innovative and unique ways to engage the community and build loyalty through events.
- Can step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylinders.
- Prioritize “need to do” over “nice to do” and drive initiatives to completion thoroughly and swiftly.
- Can step into the Store Director role if need be and knows the right thing to do.
- Act in a manner that aligns with our values.
(About you) You’ll be great in the role if you …
- Love our brand, customers and teams.
- Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community.
- Have a track record of setting and achieving goals.
- Enjoy working hard and always see things through from start to finish.
- Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
- Value diverse points of view and encourage speaking up with new ideas.
- Have a high school diploma or equivalent combo of education and experience.
- Have 4 or more years of management experience with similar scope.
- Communicate effectively and confidently.
- Process information and operate store systems accurately.
- Are available when we are busy, including: nights, weekends and holidays.
- Are adept with technology and apps and familiar with industry-related blogs and feeds.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
- Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back –volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions*
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $24.00 – $30.00
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.