Join Our Team

La Vie Style House is seeking a Store Manager for the Phillips Place store in Charlotte, North Carolina Opening December 2023!

The Store Manager will be responsible for driving the business by playing an active role on the sales floor and building strong relationships with clients and within the community. The Store Manager’s responsibilities include, but are not limited to implementing all company policies, managing the day-to-day retail operations, ensuring inventory is up to company standard, maintaining high standards of customer service, training and developing staff to ensure the overall success of the business. This position leads with the highest degree of customer service and excellence every day in accordance with brand principles and empowers associates to make decisions in the best interest of providing an elevated and transformational luxury customer experience.

Company Description

Lindsey McClain and Jamie Coulter met in a Pilates class in Dallas, and after bonding over their collective fashion industry expertise and love of vintage clothing, founded La Vie Style House in 2013. Where vintage-inspired fashion meets modern and bold design. La Vie Style House specializes in luxury women’s caftans, wraps, shirts, dusters. In-house designed & styled, La Vie Style House’s modern dresses and fashion head accessories are the versatile statement pieces your closet is missing. With their mutual affinity for vintage clothing and cool effortless pieces, La Vie Style House was born. A curated collection of playful one size fits most caftans. The in-thing to be styled from day to night. La Vie Style House is a Dallas based fashion startup with a flagship store in iconic Highland Park Village and three other locations that include Palm Beach, Nashville, and soon Charlotte!

Responsibilities & Tasks

Sales:

• Develop, train, and continuously empower associates towards achieving and exceeding personal sales targets while applying retail excellence
• Demonstrate leadership by playing an active role on the selling floor, coaching and mentoring sales team
• Manage and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention
• Meet monthly sales target goals as defined by corporate
• Support the sales process as needed
• Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints
• Ensure the highest level of customer service
• Ensure compliance with corporate policies and procedures
• Carry out all operational procedures as taught by the Retail Handbook and other related material

Reporting:

• Perform daily reporting and analysis as directed by corporate

Visual Merchandising:

• Ensure store visual merchandising guidelines are met and maintained
• Review sales frequently and take action on visual merchandising to drive increased sales

Staff Training and Development:

• Mentor sales associates on the spot to give clear feedback based on facts and observations
• Provide training and direction to staff
• Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and completing initiatives as needed

Qualifications & Skills:

• 3+ years of store management experience within a luxury setting or equivalent experience
• Proficient digital literacy
• College degree or equivalent experience
• Foreign languages a plus
• Ability to empower others and build effective teams
• Experience in the Charlotte market strongly preferred
• Strong oral and written communication skills
• Ability to mediate issues to resolve concerns
• Demonstrated service orientation and customer focus skills

Employee benefits

At La Vie Style House, the rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a benefits package including: medical insurance, paid time off, employee discount/perks, and more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

Please email résumé to edwardo@laviestylehouse.com

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE’RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:

• Monthly Team Incentive Program
• 401(k) savings plan
• Generous associate discount, and opportunities to earn travel credits
• Fly Rod loaner program

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE’RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets

Orvis is where passion and a career meet.

Orvis is seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE’RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity

• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus

• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking

• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:

• Medical, vision, and dental coverage

• Monthly Team Incentive Program
• 401(k) savings plan

• Paid time off and holiday pay
• Generous associate discount, and opportunities to earn travel credits
• Fly Rod loaner program

As an Orvis Assistant Store Manager, you are responsible for assisting in all management responsibilities of the retail store, including leading the team in the absence of the Store Manager.  You help the manager set the tone for how the team delivers consistent, world-class customer service. You help create a store environment that is welcoming, inclusive, and an educational resource for the surrounding community. As an ambassador for the Orvis brand, you demonstrate our core values as you lead by example in a fast-paced, dynamic retail environment.

We offer a retail career experience like no other. Our people are our most valuable assets, and we empower our associates to take care of the customer and exceed expectations. To be at their best, we also recognize that our associates need time to recharge and connect with nature. We believe in ensuring our associates have great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:

• Medical, vision, and dental coverage
• 401(k) savings plan
• Paid time off and holiday pay
• Paid Parental Leave
• Generous associate discount, including discount opportunities with other brands
• Incentives for travel
• Rod loaner program

Your Role:

• You empower your team to deliver world-class customer service through empathy, critical thinking, and customer centricity
• You are an ambassador of the brand, aligned with the Orvis Vision, Mission, Core Values, and Culture
• You have a fundamental understanding of core retail metrics and know which levers to pull to drive sales and profitability
• You are entrepreneurial and can leverage assets across Orvis’ omnichannel retail platform
• You communicate the Orvis brand and its lifestyle through creative and effective presentations, maintain visual standards, and maximize sell-thru by product placement and signage
• You help recruit, develop, train, and coach associates who are bought into the company’s vision and mission, and create a pathway for growth
• Your team feels valued and supported through regular feedback, coaching in-the-moment, positive reinforcement, and acknowledgement from you and the Store Manager.

Who you’ll work with:

The Store Assistant Manager reports to the Store Manager. Position will interface daily with store associates and, when needed, with the District Manager, the Director of Retail Sales and Operations, Human Resources, Store Merchants and Planners, Marketing, Accounting, and Orvis Service Center associates.

We are looking for:

• Independent leaders who can learn on the fly, demonstrate integrity and mutual respect, and create a fun and energetic store vibe
• Excellent retail business acumen including selling skills, and sales analysis
• Skills and confidence to tailor the Orvis brand presentation and merchandising to the unique Store space and floor plan of an individual store
• Familiarity with payroll planning and scheduling
• Ability to handle ambiguity, use sound judgment, and solve problems for customers and associates
• Up-to-date computer skills with the aptitude to learn and utilize business programs as well as the ability to teach these programs to the team
• Physical strength to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
• Physical ability to be on feet (standing/walking) for extended periods of time
• Flexibility with schedule including weekend availability

Desired Qualifications:

• Specialty retail experience
• College degree

TITLE: STORE MANAGER

REPORTS TO: DISTRICT MANAGER/REGIONAL MANAGER

JOB DESCRIPTION:

Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist’s mentality. The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency.

COMPETENCIES:

• Customer focus
• Drive for results
• Team player
• Time management
• Personal credibility
• Business acumen
• Communication
• Managerial courage
• Managing performance
• Motivating others

THE RESPONSIBILITIES:

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
• Establish a returning client business by developing and maintaining long lasting relationships
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging
• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
• Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
• Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
• Maintain organization, upkeep, and cleanliness of both the front and back of house
• Recruit, hire, onboard, and train all new hires
• Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader
• Ensure the integrity of payroll and the payroll process
• Actively support Diversity, Equity, and Inclusion initiatives
• Ensure that the sales floor is maintained and beautifully reflects the brand
• Cultivate an environment which promotes teamwork and comradery
• Remain coachable and open to feedback to continuously develop in your role
• Act as a leader in the District and as a partner to fellow Store Managers

REQUIREMENTS: 

• Must wear face mask to protect yourself and others around you
• Previous management experience required
• Previous sales experience required
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
• Continuous standing and walking; ability to move around all store areas and be accessible to customers
• Ability to occasionally climb ladders as needed
• Ability to work daily with telephone, POS and computer equipment
• Ability to work a flexible schedule including days, nights, weekends, and holidays

Alice and Olivia is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to making Diversity, Equity and Inclusion real and actionable at Alice and Olivia.

From their origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future

The Role

The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.Please note, Sales Specialists are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.

What You’ll Do

• Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
• Meet store and metric goals
• Emulate the brand aesthetic and embody and strong sense of fashion
• Ensure brand mission is brought to life and introduced to everyone that walks into our store
• Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
• Maintain a knowledge and understanding of all policies and procedures
• Assist with inventory and stock management
• Accurately process Point of Sale transactions
• Consistently act within the core values of rag & bone
• Identify opportunities to support the team in delivering best in class customer service
• Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rules we live by | Rules you live by

• The Customer Rules – Prior work experience in a client centric, sales environment
• Be a Good Human – Be original, be authentic
• Have No Fear – Innovate, solve problems
• Own Every Decision – Work together, get results
• Quality Matters – Be disciplined, be competitive
• Make S**t Happen

Availability Requirements

The Sales Specialist role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided.

Benefits

• Clothing Allowance
• Generous Employee Discount
• Commission Eligible

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

alice + olivia’s mission does not solely aim to create a unique customer experience. They produce leaders by instilling confidence, knowledge, and a stylist’s mentality. A Sales Supervisor is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Sales Supervisor will lead by example and help set the pace on the sales floor. They will partner with the entire management team to foster an environment of teamwork and creativity.  This person is expected to exhibit a strong sense of leadership and to act as a role model.

COMPETENCIES:

• Customer focus
• Drive for results
• Team player
• Time management
• Personal credibility

THE RESPONSIBILITIES:

• Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
• Establish a returning client business by developing and maintaining long lasting relationships
• Actively outreach to client base to strengthen relationship via email, phone call and text messaging
• Utilize company selling culture and training tools to meet and exceed KPI expectations
• Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
• Maintain organization, upkeep, and cleanliness of both the front and back of house
• Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
• Ensure that the sales floor is maintained and beautifully reflects the brand
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
• Partner with entire team to execute open + close checklist, shipments, DOR’s and overall store standards. In the event that Sales Supervisor is working on 1 person coverage, they are expected to manage the daily Division of Responsibility and open/close checklist themselves
• Remain coachable and open to feedback to continuously develop in your role
• Actively support Diversity, Equity, and Inclusion initiatives

REQUIREMENTS: 

• Ability to wear face mask throughout shift to protect yourself and others around you
• Previous management experience preferred but not required
• Previous sales experienced preferred but not required
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
• Continuous standing and walking; ability to move around all store areas and be accessible to customers
• Ability to occasionally climb ladders as needed
• Ability to work daily with telephone, POS and computer equipment
• Ability to work a flexible schedule including days, nights, weekends, and holidays