Join Our Team
Looking for an exciting career opportunity? Consider joining our Phillips Place community!
Our retailers and restaurants are now hiring.
This list will be updated regularly to show current, open positions around the center.
Please contact individual retailers directly to apply.
Careers
La Vie Style House - Store Manager
La Vie Style House is seeking a Store Manager for the Phillips Place store in Charlotte, North Carolina.
The Store Manager will be responsible for driving the business by playing an active role on the sales floor and building strong relationships with clients and within the community. The Store Manager’s responsibilities include, but are not limited to implementing all company policies, managing the day-to-day retail operations, ensuring inventory is up to company standard, maintaining high standards of customer service, training and developing staff to ensure the overall success of the business. This position leads with the highest degree of customer service and excellence every day in accordance with brand principles and empowers associates to make decisions in the best interest of providing an elevated and transformational luxury customer experience.
Company Description
Lindsey McClain and Jamie Coulter met in a Pilates class in Dallas, and after bonding over their collective fashion industry expertise and love of vintage clothing, founded La Vie Style House in 2013. Where vintage-inspired fashion meets modern and bold design. La Vie Style House specializes in one-size fits most luxury caftans, wraps, shirts, dusters. In-house designed and styled, La Vie Style House’s modern dresses and fashion head accessories are the versatile statement pieces your closet is missing. We have curated magical pieces that will easily transition from lounging at the pool by day to partying by night. If, your look is chic and effortless…you have come to the right place!
Responsibilities & Tasks
Sales:
- Develop, train, and continuously empower associates towards achieving and exceeding personal sales targets while applying retail excellence.
- Demonstrate leadership by playing an active role on the selling floor, coaching, and mentoring the sales team.
- Manage and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention.
- Meet monthly sales target goals as defined by corporate.
- Support the sales process as needed.
- Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints.
- Ensure the highest level of customer service.
- Ensure compliance with corporate policies and procedures.
- Carry out all operational procedures as taught by the Retail Handbook and other related material.
Reporting:
- Perform daily and monthly reporting and analysis as directed by the corporation.
Visual Merchandising:
- Ensure store visual merchandising guidelines are met and maintained.
- Review sales frequently and act on visual merchandising to drive increased sales.
Staff Training and Development:
- Mentor sales associates on the spot to give clear feedback based on facts and observations.
- Provide training and direction to staff.
- Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and completing initiatives as needed.
Qualifications & Skills:
- 3+ years of store management experience within a luxury setting or equivalent experience.
- Proficient digital literacy.
- College degree or equivalent experience.
- Foreign languages a plus.
- Ability to empower others and build effective teams.
- Experience in the Charlotte market strongly preferred.
- Strong oral and written communication skills
- Ability to mediate issues to resolve concerns.
- Demonstrated service orientation and customer focus skills.
Employee benefits
At La Vie Style House, the rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a benefits package including: medical insurance, paid time off, employee discount/perks, and more!
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
Please email résumé to edwardo@laviestylehouse.com
Veronica Beard - PT Stock Associate
THE ROLE:
The Support & Stock Associate is responsible for supporting the selling process and the basic operations of the store, by contributing to the customers’ exceptional shopping experience through greeting, stock, care, fitting room control, process basic transactions promptly and accurately, and ensuring the backroom is organized and running in an effective, productive and safe manner.
RESPONSIBILITIES:
- Welcomes customers and sets the tone for a friendly, professional shopping experience
- Assists in running the fitting room and “go backs”
- Handles customers sales transactions promptly and efficiently
- Maintains a clean and visually appealing cash wrap area at all times (i.e. display cases, earring fixtures, clutter free, etc.)
- Produces work that is thorough, accurate and neat
- Maintains the backroom in an orderly and efficient manner; ensures freight is processes in a timely and efficient manner
- Ensures merchandise is delivered to the sales floor in a timely manner, fills in merchandise on the sales floor from the back room as well as a fitting room area
- Controls inventory and shrink losses according to company standards
Merchandising/Housekeeping:
- Maintains displays, fills in merchandise on sales floor
- Assists in maintaining cleanliness of the wrap desk area
- Processes merchandise shipments
- Straightens, cleans and helps maintain the store and backroom areas
Miscellaneous:
- Understands and follows all company policies and procedures
- Adheres to company guidelines of dependability, including attendance and requirements
- Maintains a professional appearance whenever on the shop floor
- Completes other duties assigned by store management
- Attends Store Meetings
- Comfortable with being on camera for social media purposes (both stills and video)
Other Skills and Abilities:
- Good verbal and communication skills
- Good observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc
- Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Physical Demands:
- Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
- Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
- Reaching above or below shoulder level
Work Environment:
- Maintains a friendly, positive, and professional behavior/conduct at all times
- Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
REQUIREMENTS:
- Retail experience preferred
- Ability to work flexible schedule including nights and weekends
- High School education or equivalent
J.McLaughlin - Sales Associate
Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.
Overview
J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop.
We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers.
Essential Functions:
- Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities
- Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities
- Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client
- Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives
Additional Job Responsibilities
- Support the store manager with operations by completing daily tasks and maintaining areas of responsibility
- Help create and maintain a culture of kindness that is client and team focused
- Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients
- Utilize selling techniques to help overcome objectives and close a sale
- Understand sales plans, key metrics, and how they contribute to the store’s overall success
- Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer
- Effectively use the POS system to collect accurate information and provide exemplary customer service
- Plan and prioritize daily tasks and ensure the customer is the top priority
- Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards
- Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner
- Effectively communicate with customers, supervisors, peers, and other stores teams
- Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships
- Assist in the execution all direction from Retail Operations and the Corporate Office
- Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment
- Understand and adhere to company policies and procedures and standards of professionalism
- Assist with opening and closing procedures and perform other key holder duties in the absence of management.
- Lead by example and maintain the highest level of integrity at all times
Skills & Requirements
- High School Diploma or GED required
- Previous retail or customer service experience preferred
- Team player with strong communication and interpersonal skills
- Proven track record achieving sales goals and takes accountability for results
- Positive and self-motivated to win every customer
- Consistently demonstrate accountability, reliability, and professionalism
- High energy and results driven
- Adapts positively to change and has strong problem-solving skills
- Ability to multi-task, while keeping the customer the top priority
- Able to work various shifts, including weekends and holidays
- Comfortable standing for long periods of time; must be able to lift up to 30 pounds
Equal Opportunity
J.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
NIC+ZOE - PT Key Holder
NIC+ZOE is an American fashion brand proudly rooted in Boston. The close-knit company reflects the spirit and wanderlust of its founder and designer, Dorian Lightbown, who named the brand after her two children—Nicholas and Zoë. NIC+ZOE is widely recognized for its distinctive colors and patterns, feminine textures and soft neutrals designed to deliver luxurious comfort to women who make busy look good. This company is primed for growth and looking for strong candidates to join a great team.
Core Responsibilities
- Responsible for maintaining personal goals of Sales, Conversion, SPH, DPT, UPT,
- Deliver a experiential level of customer service
- Maintains highest level of customer service by demonstrating products to customers, assisting customers in trying on items, explaining benefits, features, price, quality and value.
- Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges.
- Influence customer buying decisions through selling knowledge of quality and style
Skill Set Requirements
- Excellent team player
- Genuine curiosity and interest in people, fashion, and style
- Exceptional selling skills
Experience
- Strong personal selling and customer relations experience
- Six months of customer service experience, retail experience preferred
- Must be available to work store schedule, including evenings, weekends and holidays.
Job Type: Part-time
Weekly day range:
- Monday to Friday
- Weekends as needed
rag & bone - PT Sales Specialist
From their origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future
The Role
The Sales Specialist ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store, supports company and management initiatives while ensuring adherence to policies and procedures as outlined by the organization.Please note, Sales Specialists are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.
What You’ll Do
- Support a best-in-class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling
- Meet store and metric goals
- Emulate the brand aesthetic and embody and strong sense of fashion
- Ensure brand mission is brought to life and introduced to everyone that walks into our store
- Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
- Maintain a knowledge and understanding of all policies and procedures
- Assist with inventory and stock management
- Accurately process Point of Sale transactions
- Consistently act within the core values of rag & bone
- Identify opportunities to support the team in delivering best in class customer service
- Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Rules we live by | Rules you live by
- The Customer Rules – Prior work experience in a client centric, sales environment
- Be a Good Human – Be original, be authentic
- Have No Fear – Innovate, solve problems
- Own Every Decision – Work together, get results
- Quality Matters – Be disciplined, be competitive
- Make S**t Happen
Availability Requirements
The Sales Specialist role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided.
Benefits
- Clothing Allowance
- Generous Employee Discount
- Commission Eligible
rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Taylor Richards & Conger - Summer Intern (Part-Time)
About
Taylor Richards & Conger is a luxury menswear clothing store in Charlotte, NC. Since 1986, we have grown in square footage and inventory, now offering custom-suiting and exclusive brands at various price points. We sell our products both direct-to-consumer in-store and online. As we grow, we are looking to add to our team!
Job Description
- Support sales floor staff (i.e. client relations, merchandising, deliveries, and answering the phone)
- Support e-commerce and social media manager as needed
- Assist the inventory specialist with stock replenishment, verifying shipments, tagging, and steaming new products
- Organize and maintain special order information
Expectations
- Part-time (25 hours/week)
- May through August (flexible for the right candidate)
- Afternoons Tuesday through Saturday
- Present yourself in a professional manner to clients and vendors
- Strong communication skills
About You
- Leader with developed team-building skills
- Excellent attention to detail with strong time management and organizational skills
- Multifaceted interest within the luxury sector
- Knowledge of retail sales techniques and clientele
Opportunities
- Hourly compensation
- Clothing discount
- Optimal learning environment within a small business
- Develop sales skills to work with clients
- Gain social media skills
- Potential to extend the position after summer for part-time or full-time